每年春節(jié)，我市家政服務(wù)市場都會遭遇一場“用工荒”。隨著大量的農(nóng)民工返鄉(xiāng)過節(jié)，濟(jì)南的家政服務(wù)市場也將迎來一年中最嚴(yán)重的用工荒，從而形成市場供應(yīng)嚴(yán)重不足的困局，但是很多老人需要人護(hù)理，需要人照顧的很多。尤其是春節(jié)前后，家政“用工荒”會愈演愈烈。

一、24小時開通服務(wù)熱線,值班人員負(fù)責(zé)客戶咨詢、預(yù)定和處理服務(wù)投訴。
 24 hours service hotline, the duty officer in charge of customer inquiries, reservations and processing service complaints.
二、根據(jù)合同規(guī)定，保質(zhì)保量完成服務(wù)約定，科學(xué)合理調(diào)度和配置服務(wù)資源，讓客戶輕松過春節(jié)。
Under the contract, quality and quantity to complete the service agreement, scientific and rational resource scheduling and configuration services, allowing customers to easily over the Spring Festival.
三、和家政服務(wù)員多做思想工作鼓勵家政服務(wù)員調(diào)整休假時間、以物質(zhì)獎勵和精神關(guān)懷的方式讓家政服務(wù)員在春節(jié)期間穩(wěn)定工作，以最大的努力保證各位客戶輕松過春節(jié)。
And domestic workers do ideological work to encourage domestic workers to adjust the time off to care for material rewards and spiritual way to make a stable domestic workers to work during the Spring Festival, with the greatest effort to ensure that our customers easy for the New Year.
 
四、堅決履行合同中的各項條款，保質(zhì)保量完成服務(wù)約定，不利用節(jié)假日乘機(jī)哄抬服務(wù)價格擾亂市場秩序。
Resolutely carry out the terms of the contract, quality and quantity to complete the service agreement, do not use the opportunity to drive up the price of services holidays disrupted the market order.
五、維護(hù)家政服務(wù)員的合法權(quán)益，加強(qiáng)安全學(xué)習(xí)，提高安全意識，充分保障家政服務(wù)員在工作中的休息、安全和健康權(quán)益，堅決反對有關(guān)違背勞動合同精神的行為。
Safeguard the legitimate rights and interests of domestic workers, strengthen the safety study, improve safety awareness, adequate protection of domestic workers to rest, in the interests of safety and health at work, and resolutely oppose acts contrary to the spirit of the labor contract.
六、積極主動參與獻(xiàn)愛心的各種公益活動，給需要幫助的人帶去溫暖和關(guān)愛。
Actively participate in various charity events to show love, to people who need help to bring warmth and love.