每年春節，我市家政服務(wù)市場(chǎng)都會(huì )遭遇一場(chǎng)“用工荒”。隨著(zhù)大量的農民工返鄉過(guò)節，濟南的家政服務(wù)市場(chǎng)也將迎來(lái)一年中最嚴重的用工荒，從而形成市場(chǎng)供應嚴重不足的困局，但是很多老人需要人護理，需要人照顧的很多。尤其是春節前后，家政“用工荒”會(huì )愈演愈烈。

一、24小時(shí)開(kāi)通服務(wù)熱線(xiàn),值班人員負責客戶(hù)咨詢(xún)、預定和處理服務(wù)投訴。
 24 hours service hotline, the duty officer in charge of customer inquiries, reservations and processing service complaints.
二、根據合同規定，保質(zhì)保量完成服務(wù)約定，科學(xué)合理調度和配置服務(wù)資源，讓客戶(hù)輕松過(guò)春節。
Under the contract, quality and quantity to complete the service agreement, scientific and rational resource scheduling and configuration services, allowing customers to easily over the Spring Festival.
三、和家政服務(wù)員多做思想工作鼓勵家政服務(wù)員調整休假時(shí)間、以物質(zhì)獎勵和精神關(guān)懷的方式讓家政服務(wù)員在春節期間穩定工作，以最大的努力保證各位客戶(hù)輕松過(guò)春節。
And domestic workers do ideological work to encourage domestic workers to adjust the time off to care for material rewards and spiritual way to make a stable domestic workers to work during the Spring Festival, with the greatest effort to ensure that our customers easy for the New Year.
 
四、堅決履行合同中的各項條款，保質(zhì)保量完成服務(wù)約定，不利用節假日乘機哄抬服務(wù)價(jià)格擾亂市場(chǎng)秩序。
Resolutely carry out the terms of the contract, quality and quantity to complete the service agreement, do not use the opportunity to drive up the price of services holidays disrupted the market order.
五、維護家政服務(wù)員的合法權益，加強安全學(xué)習，提高安全意識，充分保障家政服務(wù)員在工作中的休息、安全和健康權益，堅決反對有關(guān)違背勞動(dòng)合同精神的行為。
Safeguard the legitimate rights and interests of domestic workers, strengthen the safety study, improve safety awareness, adequate protection of domestic workers to rest, in the interests of safety and health at work, and resolutely oppose acts contrary to the spirit of the labor contract.
六、積極主動(dòng)參與獻愛(ài)心的各種公益活動(dòng)，給需要幫助的人帶去溫暖和關(guān)愛(ài)。
Actively participate in various charity events to show love, to people who need help to bring warmth and love.