1、行業(yè)發(fā)展無序，服務(wù)水平不高。當(dāng)前濟南的家政服務(wù)業(yè)水平還停留在初級階段，家政服務(wù)企業(yè)良莠不齊，個體經(jīng)營戶占據(jù)了行業(yè)的多數(shù)，存在經(jīng)營規(guī)模偏小，組織較為松散，管理不規(guī)范等問題，家政服務(wù)行業(yè)陷入惡性競爭狀態(tài)。由于大企業(yè)的管理成本相對較高，導(dǎo)致大企業(yè)往往競爭不過不規(guī)范的家政服務(wù)中介機構(gòu)，員工制家政服務(wù)企業(yè)競爭不過非員工制小企業(yè)，品牌和規(guī)模優(yōu)勢難以體現(xiàn)。
Disorderly development industry, the service level is not high. The current level of domestic service in Jinan still in the initial stage, Housekeeping mixed enterprises, self-employed households accounted for most industries, there are small-scale operations, more loosely organized, management is not standardized, domestic service industry into a vicious competition status . As the cost of management of large enterprises is relatively high, resulting in large companies often compete with unregulated domestic service agency, staff system but non-competitive domestic service employees made ??small businesses, brands and scale advantages difficult to reflect.
2、市場缺口較大，供需結(jié)構(gòu)性矛盾突出。目前，家政服務(wù)業(yè)的發(fā)展與強勁的市場需求不相適應(yīng)，勞動力資源缺乏，供求矛盾突出。同時，目前家政市場上的供給以簡單勞動型家政服務(wù)為主，母嬰護理、老人護理、家庭教育顧問等高端家政服務(wù)人員匱乏，低端供給和高端需求之間存在著結(jié)構(gòu)上的不平衡。
Large gap in the market, the structural contradiction between supply and demand. At present, the development of domestic service is incompatible with strong market demand, the lack of labor resources, supply and demand contradiction. Meanwhile, the current supply to the domestic market mainly simple labor-based domestic services, maternal and child care, elderly care, family education consultants and other high-end domestic staff shortages, there is an imbalance between the structure of supply and high demand for low-end.
3、從業(yè)人員素質(zhì)參差不齊，社會保障不健全。據(jù)統(tǒng)計，家政服務(wù)從業(yè)人員主要由下崗失業(yè)人員、在家待業(yè)人員、退休人員和閑散農(nóng)村婦女組成，以外來人員為主。75%的一線家政服務(wù)從業(yè)者受教育程度為初中及以下，文化程度普遍偏低。從業(yè)人員的自身職業(yè)發(fā)展面臨較大的困難，由于家政服務(wù)從業(yè)者不需要持證上崗且流動性較大，小規(guī)模的企業(yè)普遍沒有對員工開展有效的職業(yè)培訓(xùn)，較正規(guī)的企業(yè)也只有80%的一線職工參加過培訓(xùn)，而且往往培訓(xùn)時間較短、質(zhì)量不高。由于受傳統(tǒng)觀念的影響，社會對家政服務(wù)業(yè)的認識仍存在誤區(qū)，從業(yè)者難以得到社會價值的認可，部分就業(yè)困難人員不愿意進入家政行業(yè)。同時，家政服務(wù)企業(yè)特別是小規(guī)模企業(yè)的用工不規(guī)范現(xiàn)象嚴(yán)重，企業(yè)職工的勞動合同簽訂、社會保險繳納等合法權(quán)益無法得到保障。
Uneven quality of employees, social security is not perfect. According to statistics, domestic service employees mainly by laid-off workers at home, unemployed, retirees and composition of idle rural women, to persons other than the main. 75% of front-line practitioners in domestic service for junior secondary education level and below, education is generally low. Own career development practitioners face greater difficulties, because domestic service practitioners do not need certificates and greater mobility, small-scale enterprises generally do not develop effective vocational training for employees, more formal enterprises only 80% participated in the training of front-line workers, and often shorter training time, the quality is not high. Due to the impact of traditional social awareness of domestic service, there are still errors, practitioners of social value is difficult to obtain recognition, some difficulty finding employment reluctant to enter the domestic industry. Meanwhile, domestic service enterprises, especially small-scale enterprises and employment serious irregularities, enterprise workers labor contract, social security contributions and other legitimate rights and interests can not be guaranteed.
4、大型家政企業(yè)融資困難，政策扶持力度需進一步加大。目前，大型家政企業(yè)普遍面臨融資難問題，資金缺乏嚴(yán)重，企業(yè)發(fā)展遭遇瓶頸，嚴(yán)重影響了行業(yè)和企業(yè)的發(fā)展后勁。要發(fā)展就要投入，家政服務(wù)行業(yè)僅靠企業(yè)自身投入將難以度過發(fā)展的關(guān)鍵期和瓶頸期，需要政府進一步加大政策扶持力度，推動家政服務(wù)企業(yè)不斷做大做強。
Large domestic enterprises financing difficulties, policy support should be further increased. Currently, large-scale domestic enterprises generally face the problem of financing, lack of funds is serious, business development bottlenecks, seriously affecting the industry and enterprise development potential. To develop the necessary investment, domestic service industry alone will be difficult to put into their own development through the bottleneck of the critical period and requires the government to further intensify policy support to promote domestic service enterprises bigger and stronger.